Services


The installation and service of integrated technology systems is at the heart of everything we do. Once a system is designed and installed, our test and service teams make sure that our clients are satisfied for years to come. We offer a full suite of integrated solutions, which allows us to provide our clients with a single point of contact and accountability in order to protect your future… today!

“Your customer doesn’t care how much you know, until they know how much you care!”

– Damon Richards

Access Control

Whether you’re operating a small business or a global enterprise, Encore can provide and install electronic access control solutions that support your evolving needs in the ever-changing world of security. 

Our solutions never take a day off and are crucial to the security of your business. With the use of key cards, key fobs or even your cell phone, you can easily monitor and control when your doors are locked or unlocked. 

Our access control systems feature video badging, facility lockdown and threat level management, and can range from a simple single card reader to a large-scale enterprise system.

Did you know?

  • “Banana Peel” is the name for a type of cable used for Access Control Systems

Design/Consultation

We take the guesswork and headache out of technology design and integration.

A clear understanding of how to implement solutions based on client needs allows us to combine our experience and knowledge for superior client service. Our team of experts are up-to-date with local and national building codes to ensure that all design solutions meet applicable codes and standards.

ERCES

Encore Technology Solutions provides complete in-building Emergency Responder Communication Enhancement Systems (including BDA & DAS), facilitating emergency responder radio coverage to support public safety first responders. 

Our team of experts holds FCC General Radiotelephone Operator Licenses (GROL) and includes licensed project managers, in-house designers and drafters, and installation personnel.

Fiber Optics

Fiber Optics, or Optical Cabling, is the gold standard of all things network cabling and the premium media for signal transmission! The Encore team is experienced in both indoor and outdoor cable systems using single mode or multimode fiber.

Additionally, our team is certified in fusion splicing, aerial transmission and OTDR testing to ensure that every installation is performed at the highest industry standard.

Fire Alarms

Encore is thrilled to offer the most sophisticated, customizable, and cost-effective fire safety system available: Gamewell-FCI by Honeywell. Whether it’s a basic one-loop standalone panel or a top-of-the-line voice evacuation system, our team will design a solution that best meets your needs, to ensure the protection of both your people and property. 

Every solution is completely scalable, and features reach, intuitive panel technology to ensure maximum control and detection.

Did you know?
  • Over 100,000 fires are reported at businesses each year.
  • Annually, there are over 100 commercial fire-related deaths.

Intercom / Paging

Intercom systems make it possible to control access to your facility and sensitive areas within it; controlling access allows you to protect your employees, and your company’s property, while maintaining daily operations.

Valcom’s intercom systems offer one-way or talkback capabilities for easy communication between two parties. On-premise paging systems allow you to expand announcements within your facility through speakers, horns, and intercoms that broadcast clear, audible announcements to people in and around your facility’s campus.

Intrusion Detection

Encore’s team of security specialists proudly design and deploy intrusion detection systems. These systems are professionally monitored 24/7 to detect and prevent situations that could harm your business and employees.

Our strategically-designed, and professionally-installed systems can detect entry, movement and impact to doors, windows, and rooftops to notify you right away that someone is trying to enter your property.

Did You Know?

  • Facilities without security or alarm systems are up to 300% more likely to be broken into.

Nurse Call

Encore provides and installs UL-Listed nurse call systems to meet the needs of hospitals, nursing homes and assisted-living facilities. Also known as call bell or call light systems, nurse call systems are the communication link between residents or patients and caregivers.

Did You Know?

  • There are over 100 hospitals in Arkansas using Nurse Call systems.

Remote Software Solutions

Our Remote Software Solutions (RSS) allow us to remotely troubleshoot and manage integrated solutions for our clients. By securely logging in to your systems, we can troubleshoot issues, make updates, complete client requested tasks, etc. to the following systems; fire alarm, access control, video surveillance, intrusion detection & intercom.

Remote Software Solutions (RSS) allow us to remotely troubleshoot and manage integrated solutions for our clients. By securely logging into your systems, we can solve issues, update systems, and complete client-requested tasks to the following systems: fire alarms, access controls, video surveillance equipment, intrusion detection, and intercom systems.

Structured Cabling

Whether it’s for voice, data, automation, or building connectivity, our highly-trained team of industry-certified designers and technicians will ensure that your structured cabling installation meets all BICSI standards.

Encore uses only the very best products, and will provide manufacturer warranties on all certified cabling installations.

Did You Know?

  • Encore installs over 1,000,000 feet of cabling per year.
  • Cat 6 cabling enables 10Gbps Ethernet speeds.

Systems Monitoring

We help secure your business by monitoring fire alarms and security systems 24 hours a day, 7 days a week. When the system detects an alarm, it immediately sends a signal to the offsite central station. Within seconds, it notifies the appropriate first responder(s). 

Our monitoring solutions ensure someone is always watching over your most important assets: your people and your property.

Testing & Inspection

We provide complete testing and inspection services for the following systems: fire alarm, video surveillance, access control, security, intercom/paging, battery backups, and more.

Clients will receive test and inspection inventory and reports to ensure accurate asset tracking. Additionally, we provide preventative maintenance contracts on all systems, so that your system investments continue to provide you the safety and support that you paid for.

Video Surveillance

A video surveillance system is a critical component of your comprehensive security system. Whether you have a single location or thousands, effective video surveillance can serve as a crime deterrent while providing key insights on your business.

Choosing the right system for your needs can be challenging, but the experts at Encore Technology Solutions can design, install, service, and monitor the right video system for your needs– from traditional local video surveillance to IP systems and cloud-based storage options.